Care Instructions

Tina Ashmore Fine Jewellery is created using the highest quality materials and genuine semi precious & precious gemstones. We use 18ct gold, Sterling and Argentium Silver. All products are lead and nickle free.

What is Argentium Silver? Argentium is a highly tarnish resistant metal. 

Taking care of your genuine Tina Ashmore piece: To avoid the need to constantly clean your jewellery, assure that your jewellery is the last thing you put on when dressing for an occasion and the first thing you remove on your return. Cosmetics and perfumes can discolour, damage and soil metals and gemstones. Please follow the steps below to protect your jewellery from damage and to keep it looking its best at all times.

To avoid tarnishing we reccomend that you keep your jewellery in an airtight jewellery box.

Why does tarnishing occur? Tarnishing occurs gradually when the surface of metal is exposed to air and moisture. A chemical reaction begins to take place (known as oxidation) when the metal reacts with sulphur in the air. This creates a dark layer on the surface of the metal. Tarnishing is often exacerbated by the presence of other everyday chemicals that jewellery can be exposed to such as perfume, hairspray and household cleaning products. Silver is particularly susceptible to tarnish.

How to clean your Tina Ashmore jewellery: As Tina Ashmore jewellery is made with many stones, pearls, charms and metal components, this can make your piece challenging to clean unless you know how. Luckily it is a very simple process. Cleaning detailed stonework and pearls can be achieved in an inexpensive and effective way by using a very soft toothbrush and regular liquid dish soap and clean warm water.

1 - First, soak the piece in warm clean water.

2 - Next, pour some liquid soap over the area you want to clean and softly rub the soap into the stones, pearls, components and the full chain with your fingers assuring that everything is covered.

3 - Next, gentlly brush the chain, components, stones and pearls with a soft, wet, soapy tooth brush.

4 - Rinse the whole piece thoroughly with warm clean water.

5 - Rest the piece on a soft dry towel, gently patting it dry.

This is a remarkably effective way of cleaning stones and small silver parts and components. We would also recommend this for detailed gold pieces containing small parts and pieces as well. 

Cleaning the metalwork on your piece: Ear-settings, rings and bracelet & necklace clasps may be professionally cleaned and polished by a jeweller or you can choose to do it yourself. However, we do not recommed using any off-the-shelf jewellery cleaning solutions to clean any of the metal work on your Tina Ashmore collection pieces. There is a risk that they may damage or discolour stones or pearls. 

Instructions: First, clean the metal with a soft cloth and soapy water or if there is some detail to the piece, use a soft toothbrush and liquid soap as described above. To avoid scratching, be careful not to use the brush on smooth metal areas. Rinse with warm water, pat with a soft towel and allow to dry.

Next: Using a polish cloth, remove any tarnish from the metal and polish the piece to a high shine. Good quality polish cloths can be found online. We higly recommend using Rouge polish cloths for a professional finish. They contain rouge polishing compound on one side and a soft polish free fabric on the other side.  

Metal can break: Silver is a bendable precious metal but, like all metal, if it is bent too many times, it will fracture. Tina Ashmore Jewellery has many moving parts and any pressure applied could cause damage. Therefore, we would advise that when you are transporting your jewellery, you protect it by keeping it in the box we have provided. 

Strings of Pearls: Only clean strings of pearls with a damp cloth. Soaking the silk strand connecting the pearls in water can cause the silk to stretch and produce unwanted gaps between the knots along the strand.

Chemicals, Perfumes, Creams and Cosmetics: It is best to remove jewellery before swimming in a pool or soaking in a jacuzzi . Please try to avoid spraying perfume or applying creams where your jewellery might have contact. When you are not wearing your jewellery, try to avoid exposure to extreme temperatures, high humidity and direct sunlight. Gemstones should never be worn around hot water, harsh chemicals and cleaners. You can clean most gemstones with a soft, damp cloth after wearing. Very porous stones such as turquoise and emeralds should be cleaned using an untreated, dry, soft cloth only. Do not use tissue paper or paper towels to clean as they can cause scratching.

We use natural gemstones which may contain internal inclusions, adding to the beauty and uniqueness of each individual gem. We cannot be responsible for any damage due to negligence. Damage caused by general wear and tear is the responsibility of the owner.

Tarnishing or discolouration due to chemical contact is not covered by our six month warranty. Please see above care instruction on how to avoid this.